Supporting Staff Through the Holidays

Supporting Staff Through the Holidays

The holiday season is filled with joy, celebration, and relaxation. However, it can also be a time of increased stress and pressure for many businesses and their staff. With vacations, family obligations, and year-end deadlines during flu season, the holidays can take a toll on employees.

As a leader or manager, supporting and caring for your staff during this time of year is crucial. Ensuring your team feels supported and valued during the holiday season can significantly boost morale and productivity into the new year and beyond!

Here are some ways you can offer the support your staff will appreciate this time of the year.

#1. Discuss taking time off sooner rather than later.

The holiday season is a busy time for everyone, including your staff, who may have personal commitments that require them to take time off. As a result, it is a good idea to discuss time-off policies and expectations with them in advance of the holiday season. This allows everyone to plan their holidays and manage their workload accordingly. By giving them ample notice, they can make arrangements to ensure their work is taken care of while they are away. Being open and understanding about their time-off needs also helps foster a sense of trust and transparency in the workplace.

It is also important to consider the impact of time-off requests on other team members. It is essential to have clear communication regarding how their absence will affect the team’s deadlines and projects. This can prevent any last-minute stress or confusion and help distribute the workload evenly among the remaining staff members.

It would also be beneficial to set a deadline for when time-off requests must be submitted in advance so that the schedule can be adjusted accordingly. It is important to remember that maintaining a balance between employee needs and business needs is crucial to a successful and harmonious holiday season for everyone.

#2. Provide mental health support.

The holiday season can bring up a whole range of emotions for your staff. While some may be looking forward to spending quality time with their loved ones, others may be dreading uncomfortable family gatherings, or struggling with grief, financial stress, or feelings of loneliness. As a manager, it is crucial to recognize the impact of these emotions on your staff’s mental health and well-being. Encourage open communication and provide access to mental health supports such as counselling or employee assistance programs. Remind your employees that it is okay to take breaks, practice self-care, and seek help when needed.

As a manager, it is also important to lead by example and prioritize self-care during this busy time of year. Encourage your staff to take breaks, use their vacation days (if possible), and disconnect from work during the holidays. Try sharing your own self-care practices with your team and let them know that taking care of themselves emotionally is a significant part of their overall well-being. This could include exercise, mindfulness techniques, or spending time with loved ones. Remember, a healthy and happy team leads to a successful and productive workplace.

#3. Clearly state your expectations.

To ensure a smooth workflow during the holiday season, it is essential to communicate expectations to your staff. Be specific about tasks that need to be completed before, during, and after the holidays. Communicate any changes in deadlines or priorities and delegate tasks accordingly. At the same time, avoid overloading your employees with extra work, and be flexible with your expectations. Remember that your employees are entitled to enjoy their holidays and recharge for the new year.

Setting clear boundaries and expectations early will also help to prevent conflicts or misunderstandings. Be sure to communicate the importance of meeting deadlines and keeping organized during this busy time. Encourage your team to plan ahead and schedule their vacation time beforehand to avoid any last-minute disruptions. Additionally, consider offering incentives or rewards for those who exceed expectations during the holiday season. This can boost morale and motivation for your staff, ensuring a successful end to the year.

#4. Show appreciation to those who work for you.

As a leader, it is important to show appreciation for your staff’s hard work and dedication throughout the year, and the holiday season is the perfect time to do so. If possible, organize a staff holiday party or a small end-of-year celebration to thank them for their efforts. Consider giving out small gifts or bonuses to show your gratitude. Your staff will feel valued and motivated to continue their hard work in the new year. One of our previous blog posts, “Do You Feel Appreciated?” shares ideas for ensuring your people feel valued and appreciated!

#5. Demonstrate respect.

As a business owner, it may be tempting to contact employees if there is a client crisis, but you should do everything you can to resist the temptation. Respect the personal time and privacy of your team members during the holiday season.

Over to You!

The holiday season can be stressful for many, and it’s important to remember that your team members are not immune to this. Taking the time to check in with them can make a big difference in their well-being. Show genuine interest in their lives outside of work and offer support if they are struggling. This demonstrates that you value them as individuals, not just as workers, and can strengthen the bond between you and your team.

A small gesture like offering flexibility in their work schedule or a thoughtful gift can also go a long way in making them feel appreciated and motivated during this busy time of year. After all, a happy and supported team will lead to better productivity and success for your organization.

MYOB Gift Guide 2023

MYOB Gift Guide 2023

December is here and London has everything you need to support local and delight everyone on your gift list. We’re back again this year to share some of our favourite local spots and this year our list is bigger than ever before!

For the One Who is Hard to Buy For

Meet us at The Market at Western Fair District in the heart of Old East Village! They are open on Saturdays & Sundays. When we say this place has everything – we mean it! The vendors here offer locally made clothes, delicious food and treats, artisanal cheese for your holiday gathering, stunning art, books, records, jewellery and even something for your furry family members.

Locally Made Marketplace has made it onto our list every year! They are the ultimate local-lover destination. This unique London shop is full of quality merchandise, handmade from local vendors. You can find something for anyone on your list.

Thoughtfull Gifts is a great choice for that person that is tricky to buy for. Our former team member, Jenny Baxter, curates thought-filled gift baskets on any budget. You can find examples of her brilliant creations on Instagram (

For the Health Enthusiast

Forge Fitness Studio – owned and operated by Personal Trainer, Mandy Rust – offers a semi-private studio in south London for your athletic loved one to train. They offer flexible monthly session packages and high-end equipment! Check them out on Instagram – @forge.fitnessstudio – to find out how you can share the gift of fitness with your loved one!

Kaizen Personal Training embodies continuous small changes resulting in major improvements. Whether your friends and family want to try a drop-in class, or a 10-session package at this gym in Byron, Kaizen has options for you.

Nuga Best Canada East offers holistic products that help your body heal itself. Their products use non-invasive patented technology to relieve pain in your body. The N5 Massage Bed, T20P Heating Mat or E5 Massager would make a great gift for anyone looking to relieve pain and discomfort.

For the Food Lover

Buzwump Bakery offers sweet treats! Shari graduated from Fanshawe College for Baking and Pastry Arts Management.  No time for Christmas baking? Ask about her plate of delicious cookies and give a gift to yourself! Of course, there are pies, cakes for every occasion and custom orders available to gift your favourite people. You can find Buzwump Bakery every Saturday at Trail’s End. Other days you can call or email:

DoughEV is a new donut shop that opened in London this past summer. Support this budding small business by stopping in for a donut and coffee during your holiday shopping or grab a gift certificate for your favourite sweet-toothed friend. Visit them at 621 Dundas Street.

Mamasim offers both meal support and catering for holiday gatherings or any other occasion. Check out their Instagram for the most mouth-watering meal options! A Mamasim gift certificate is on some of our loved ones’ lists this year!

Oh Bombay! is one of our favourite new places to eat. Experience the flavour explosion of authentic Indian cuisine for yourself! Local owner, Aman welcomes you to dine-in for your holiday party, enjoy delicious catering options, or purchase a gift certificate. Located at 631 Commissioners Road East in London.

The Hot Sauce Co. is London’s very own high-quality hot sauce makers. They create small-batch hot sauces made with quality ingredients and bottled in-house. Check out their flavours here –

We also encourage you to support any local restaurant that you love! Celebrate the holidays by planning your gatherings, or pick up a gift certificate for your favourite foodie!

For the Book Lover

Good Apparel Co. has a brand-new line for book lovers! New designs featuring the “Coffee and Cats Book Club”, and sweaters that don “one more chapter” recently launched and are ready for purchase for your book-loving loved one –

Support your favourite local author! Did you know that you can support your favourite local author – even by shopping at a bigger store like Indigo or Amazon? Pre-ordering their upcoming work, ordering their existing work, or requesting their books at your local library and small bookstores also supports them. London has some wonderful small bookstores like Attic Books or Bread & Roses Books for you to visit and a great deal of talented authors! Emily recently pre-ordered Londoner (and friend) Laura Bontje’s debut children’s book, Was It a Cat I Saw? 

For the Movie Lover

Do you have a film lover in your life? Make a donation in their name to the Forest City Film Festival! They also offer a Film Society membership which offers great deals during the festival itself.

London’s only marquee theatre – Hyland Cinema – recently spoke to CTV about the very real concerns they may have to close. Take your movie-lover for an experience gift. Pick a showtime and take them on a classic movie adventure! Want something to wrap and place under the tree? The Hyland also has a great gift shop and offers gift certificates as well.

Jumbo Video/Microplay is the locally owned epicentre for movie fanatics. You can find movies, board games, video games, and all sorts of cinematic collectibles all under one roof. Grab some fresh-made popcorn and a movie rental while you’re there! Located at 1080 Adelaide St. in London.

For the One Who Could Use a Little Pampering

Is there someone on your list who loves a warm bath? Belle of the Bomb has an array of choices to turn every bath into heavenly relaxation. Shop online, or find these bath bombs and other body products at Duck & Dodo.

One of Karen’s favourite jewelry designers is Lori Schmidke of Klas squared. Her designs are unique, high quality and expertly made. Choose a stunning piece for your loved one or purchase one of their gift certificates to make the women in your life feel powerful and feminine.

Sandy Weatherhead is an RMT in nearby Komoka. She takes a human-centred approach to massage and is ready to relieve your loved one’s achy muscles. Check out her Facebook page for details on how to book.

Written by: Emily Leye & Karen Try

Navigating Generational Tides: Crafting Social Media Marketing Strategies for Boomers, Gen X, Millennials, and Gen Z

Navigating Generational Tides: Crafting Social Media Marketing Strategies for Boomers, Gen X, Millennials, and Gen Z

With the rise of social media in the digital age, marketing strategies have become increasingly complex as businesses navigate the unique preferences and behaviours of each generation. Understanding and interacting with varied audiences has become a tricky balancing act, ranging from the conservative approach of the Baby Boomers to the rebellious energy of the Gen Zers.

By mastering the art of precision, brands can effectively engage with each generation and create meaningful connections that lead to authentic and lasting relationships. In this fast-paced world, staying attuned to the ever-changing needs of these generations is not only necessary but vital for staying ahead of the competition.

As businesses strive to remain relevant and appealing in a constantly evolving landscape, the ability to adapt and cater to the preferences of Boomers, Gen X, Millennials, and Gen Z on social media has become a crucial aspect of success.

As the digital marketing landscape continues to evolve, mastering the subtleties of each generation’s preferences and behaviors becomes paramount for achieving success. Navigating the diverse terrain of Boomers, Gen X, Millennials, and Gen Z on social media demands a delicate blend of precision and adaptability.

It’s not just about knowing which platforms each generation is on; it’s about understanding how they use those platforms and what type of content resonates with them. To truly connect with each generation, marketers must constantly keep their finger on the pulse and adjust their strategies accordingly. Here is a glimpse into the characteristics of each generation and how the people within the generation are using social media.

Let’s take a deep dive into the one-of-a-kind qualities of each generation and how they utilize social media, shall we?

The Booming World of Boomers

Baby Boomers, born between 1946 and 1964, are a generation that values traditional marketing channels but is increasingly making its presence felt on social media. When targeting Boomers, authenticity is key. They appreciate genuine content that speaks to their experiences and values.

With much of this generation being active on social media platforms like Facebook, businesses have an incredible opportunity to engage with and reach this demographic through the power of storytelling. By sharing compelling stories, testimonials, and nostalgic content that taps into their shared history, brands can connect with this audience on a deeper level. Facebook allows brands to offer their followers a more personal and relatable approach, which helps them establish a genuine connection with potential customers.

By utilizing the concept of storytelling, businesses can create a sense of nostalgia and trigger emotions in this generation, driving them to engage with the content and potentially even become loyal customers. Furthermore, sharing authentic and relatable content on social media can also help to humanize a brand and build trust with this demographic. Finally, by understanding the importance of social media in reaching this generation, businesses can use it as a powerful tool to connect and resonate with this demographic, ultimately leading to long-term success.

Gen X: The Balancing Act

Gen X includes those who were born between 1965 and 1980. Collectively, they often find themselves caught between the traditional and digital realms. To engage Gen X, a balance of authenticity and innovation is essential.

For Gen X, social media platforms like Instagram and Twitter (X) hold the key to their attention. They crave a mix of informative and entertaining content that caters to their busy lives. So, as a marketer, it’s crucial to tap into this market by appealing to their sense of independence and self-sufficiency. This can certainly be accomplished by leveraging the power of social media to connect with this diverse and influential generation.

Consider highlighting how your product or service aligns with their individualistic spirit by showing how it can enhance their personal journey. With the appropriate strategy, Gen X can become devoted and dedicated customers while navigating their own unique life path.

Millennials: The Social Savvy Generation

Millennials, born between 1981 and 1996, are the pioneers of the digital age. To capture their attention, brands must be prepared to master the art of visual storytelling on platforms like Instagram, Snapchat, and TikTok.

In our evolving world of social media and technology, Millennials want brands that share their values of sustainability and social responsibility. To connect with them, showcase these values, and involve them in interactive campaigns and user-generated content. To acquire their trust, show them how your brand represents more than just a product.

Gen Z: The True Digital Natives

Gen Z, born between 1997 and 2012, is the first generation to grow up entirely in the digital era. To cater to Gen Z, authenticity, diversity, and innovation are non-negotiable.

To connect with Gen Z, use visually driven platforms like TikTok, Snapchat, and Instagram to create short, eye-catching content. Remember to show your commitment to social causes and sustainability, and engage with this generation through trends, memes, challenges, and influencers. This will not only broaden your organization’s reach but will also assist you in developing a robust brand image and connecting with an audience that appreciates authenticity and real connections.

Over to You!

While these generalizations provide a foundation, it’s essential to research your specific target audience within each generation. You’ll also want to remember that certain aspects overlap and are crucial for people of all ages, such as personalizing and establishing a connection with your audience.

The key to successful social media marketing lies in recognizing the unique characteristics of each generation and tailoring your approach accordingly. By understanding the diverse preferences of Boomers, Gen X, Millennials, and Gen Z, businesses can create relevant and impactful campaigns that transcend generational gaps and build long-lasting connections with their target audience.

A Guide to Holiday Marketing: Strategies to Stand Out and Avoid Holiday Fatigue

A Guide to Holiday Marketing: Strategies to Stand Out and Avoid Holiday Fatigue

Can you believe the holiday season is here already? It catches me by surprise every year. What’s not to love about this time of year, though? It’s a time of celebration, gift-giving, and festivities.

For businesses, this period before the holidays presents a prime opportunity to boost sales and engage with customers. However, with countless brands vying for a shopper’s attention, holiday marketing can become overwhelming. To stand out from the crowd and avoid holiday fatigue, it is essential to adopt effective strategies and consider the buyer’s perspective. Here are some tips and techniques to strengthen your holiday marketing efforts while being considerate of the holiday-weary customer.

#1. Plan Early and Strategically

The first step to a successful holiday marketing campaign is early planning. Start brainstorming and crafting your strategy well in advance, preferably several months before the holiday season begins. By planning ahead, you have time to create a cohesive and well-thought-out marketing plan that resonates with your target audience.

Not only does early planning give you time to craft a well-developed strategy, but it also allows for testing and adjustments. By starting early, you can test out different ideas and see what works best for your brand. This can save you time and money in the long run as you can make changes and improve your strategy before the holiday rush begins. Plus, with more time on your side, you can fine-tune your message and promotional materials to really capture the attention of potential customers.

Haven’t started planning yet? Don’t worry! These next few tips will help you still have a successful marketing season!

#2. Understand Your Audience

It’s essential to know your audience if you want to stand out during the holidays. Take time to understand their preferences, behaviours, and pain points so you can tailor your marketing messages to address their specific needs and shopping preferences. Personalization and relevance are crucial in making your brand memorable.

#3. Create Unique Content

Set yourself apart by crafting unique and engaging content. Develop content that tells a story, connects emotionally with the holiday spirit, and offers value to your audience. Utilize a variety of content formats like videos, infographics, image, and blog posts to capture the attention of different parts of your audience.

#4. Use Social Proof

Leverage the power of social proof to strengthen your holiday marketing. Display testimonials, reviews, and user-generated content that highlight the positive experiences of previous customers. Trustworthy endorsements can instill confidence in potential buyers and make your brand more credible.

#5. Offer Exclusive Promotions

Create a sense of urgency and excitement by introducing special holiday offers. Limited-time discounts, bundled packages, and loyalty rewards can attract and retain your customer base. Make sure to promote these offers across all your marketing channels.

The holiday season is the perfect time to show your customers how much you appreciate them. Consider offering exclusive seasonal promotions and personalized gifts to add a personal touch to your offers. Take advantage of the festive spirit and create a positive and joyful atmosphere for your customers. Spread joy and appreciation by emphasizing the significance they bring to your business and by reminding them of the fantastic offers awaiting them during this holiday season.

#6. Diversify Marketing Channels

Avoid relying on a single marketing channel to reach your audience. Instead, consider diversifying your approach. Email marketing, social media, content marketing, and online advertising, for example, will help you share your brand with more people. Each channel serves a unique purpose, and a multi-channel approach can maximize your reach.

#7. Be Mindful of Holiday Fatigue

‘Tis the season to be jolly – but also a bit overwhelmed with all the holiday marketing! Fear not, there’s a solution: spice up your promotions with these tips!

Gradual Build-Up: Start easing your customers into their holiday spirit by commencing your marketing gradually. Avoid overwhelming them with constant holiday-themed content from early November.
Create Valuable Content: Make your holiday content stand out by not only promoting sales, but also providing meaningful value to your audience. Serve up helpful holiday tips, creative DIY ideas, and inspiring stories that will captivate them.
Segment Your Email List: Not all customers want to see holiday promotions right away. Segment your email list and send holiday-related content to those who have shown interest in the past.
Create a Sense of Exclusivity: Develop a sense of exclusivity with early access to holiday deals or special promotions for your loyal customers. This approach can engage and reward your most dedicated clientele.

Over to You

Holiday marketing can be a great chance to connect with your audience and increase sales. To stand out and avoid overwhelming your audience, plan carefully, know your customers, make unique content, and use various channels. Most importantly, consider your customers’ needs and provide valuable content. This way, your holiday marketing will engage your audience and make a positive impact.

At MYOB, we have experience and expertise in managing social media and creating content. We can bring all your marketing campaigns to life, no matter what time of the year. Are you ready to learn more about what we can do for your organization? Contact us today!

Written by: Jennifer Hanford, MYOB Blogger

Does Business Have a Place on Reddit?

Does Business Have a Place on Reddit?

Today’s business owners must navigate a complex network of platforms in the ever-changing world of social media. Each network has its own guidelines and target audience. Additionally, the platforms are constantly evolving. While sites like Facebook, Instagram, and Twitter are well-known for promoting businesses, it may be a good idea to check out Reddit as an additional option.

Let’s explore some of the different aspects of Reddit and whether businesses have a place on this fascinating platform.

Hint: The Short Answer Is Yes!

The short answer is a resounding yes; businesses do indeed have a place on Reddit. Reddit has become a popular and influential social media platform, with over 57 million daily active users as of December 2022. (Source: statista). The network is well-known for its different communities, known as subreddits, that cater to a broad spectrum of interests. Subreddits can offer businesses a one-of-a-kind opportunity to connect with potential clients who are genuinely interested in their products or services.

Why Would a Business Want to Be on Reddit?

There are several compelling reasons why businesses should include Reddit in their social media strategy:

  1. Diverse Audience: Reddit’s user base is diverse in terms of demographics and interests, making it a perfect platform for reaching many people.
  2. Authentic Engagement: In contrast to other platforms, Reddit members place a premium on transparency and authenticity. Businesses that engage in honest and transparent communication can generate trust and a loyal following.
  3. Reddit is well-known for its ability to make material go viral. A well-received post can garner a lot of attention, potentially leading to an increase in website traffic and/or sales.
  4. Market Research: Because Reddit offers a unique perspective on consumer interests and trends, it is an invaluable resource for market research and product creation.

How can a business be successful on Reddit?

It is imperative to acknowledge that success on Reddit cannot be guaranteed. As with implementing any marketing strategy, participating on Reddit requires a carefully planned approach. The following are some recommendations for organizations seeking to thrive on this platform:

  • Be Transparent:Honesty and authenticity are highly valued on Reddit. When promoting products or services, you must be transparent about your affiliation with an organization and what it provides.
  • Engage Genuinely:Actively take part in relevant subreddits, answer questions, and contribute valuable information. Avoid overly promotional behavior, as Reddit users tend to reject it.
  • Create Valuable Content:Posts that inform, entertain, or inspire are more likely to gain traction. Focus on creating content that resonates with your target audience.
  • Respect the Rules:Each subreddit has its rules and guidelines. Learn all the rules and stick to them to avoid getting banned or labeled as a spammer.

How Can Businesses Use Reddit for Social Listening?

First, let’s define social listening. Social listening, also known as social media monitoring, is the process of tracking and analyzing conversations, mentions, and trends on various social media platforms to obtain insights into public opinion, customer sentiment, and new trends. It’s essential to a company’s internet presence and reputation management.

Social listening is essential because it allows businesses to:

  • Understand customer sentiments and feedback.
  • Monitor brand mentions and reputation.
  • Find emerging trends and market opportunities.
  • Track competitor activities and consumer preferences.
  • Improve customer service and engagement.

Reddit offers a unique and untapped resource for social listening. Here’s why:

  1. Candid Conversations: Reddit users often engage in frank discussions, providing unvarnished insights into their thoughts and preferences.
  2. Niche Communities: Subreddits cater to extremely narrow hobbies and industries, allowing marketers to zero in on their target audience.
  3. Real-Time Feedback: Businesses can receive real-time feedback and suggestions from potential customers by taking part in relevant discussions.
  4. Trendspotting: Reddit is a great place to spot new trends that can help inform business strategies and product development.

Over To You!

There’s no denying that businesses of all sizes and within different industries can do well on Reddit. The platform offers unique opportunities for engagement, market research, and social listening. By approaching Reddit with transparency, authenticity, and a focus on creating value for the community, businesses can unlock its vast potential as a valuable addition to their social media strategy. Reddit is not just a place for memes and viral content; it’s a dynamic platform where businesses can build meaningful connections and gain invaluable insights.

Are you a “Redditor”? What are your thoughts about using it for your business?

Written by: Jennifer Hanford, MYOB Blogger